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Product Manager

Miloš Petkov

I build products at the intersection of data, delivery, and people.

Product Manager with 9+ years across product, manufacturing quality, and systems — turning complex problems into roadmaps, shipped features, and measurable results.

Niš, Serbia

About

A builder shaped by the factory floor and the roadmap.

I'm a Product Manager who grew up on the operational side of complex, regulated industries — automotive manufacturing and tire production — before moving into digital product. That path taught me to respect process, data, and the people who actually do the work.

I've owned product backlogs and roadmaps for data products, translating stakeholder needs into prioritized, shippable outcomes. I'm strongest where strategy meets delivery: aligning stakeholders, defining KPIs, and making sure the right thing gets built — and measured.

Personal note

Outside of work I'm a dad of two daughters, husband, a half-marathon finisher, and a believer that personal well-being shows up directly in the quality of your work.

Skills

What I bring to a product team.

Grouped by where I add the most value — from strategy to delivery to the data that proves it worked.

Product Strategy

Product Vision
Roadmapping
Backlog Prioritization
Discovery
Product Features
Market Analysis

Delivery & Program Management

Agile / Scrum
Large-Scale Scrum (LeSS)
Leading Development
Status & Planning
Production Support

Stakeholder Management

Stakeholder Alignment
Presenting Ideas
Cross-team Communication
Mentoring
Facilitation

Data & Analytics

KPI Definition & Tracking
Data Analysis
Business Intelligence
Tableau
SQL
Reporting
Quality Metrics

Quality & Compliance

Quality Planning
Standards & Specifications
Corrective Action Plans
Verification
Information Security

Tools

Jira
Confluence
JellyFish
Cursor
GitHub
AWS
MES / LEPS
Pact (Contract Testing)

Experience

Where I've worked.

9+ years spanning digital product, manufacturing quality, and production systems.

  1. Product Manager · Better Collective

    May 2025 — May 2026 · Hybrid

    • Directed a complete system overhaul and architectural transition for data scraping, ensuring enhanced modularity and long-term maintainability.
    • Orchestrated an 8× increase in scraping speed by implementing high-performance methodologies, including cURL and direct API integrations.
    • Led the development of a highly scalable infrastructure designed to support unlimited account expansion and rapid company growth.
    • Built API integrations with business applications — including Salesforce — connecting the data platform to internal tools and establishing a unified ecosystem for company-wide development.
    • Managed cross-functional integrations across teams and systems, ensuring seamless data flow and alignment with strategic scalability goals.
    • Supervised the full project lifecycle of a modern scraping engine, aligning technical execution with strategic business scalability goals.
  2. Product Owner — Data · Better Collective

    Oct 2022 — May 2025 · Hybrid

    • Owned the product backlog, roadmap, and vision for data products — prioritizing work against business value and aligning stakeholders on strategic direction.
    • Served as the primary liaison between engineering, analytics, and business teams, leading the development process from discovery through delivery.
    • Translated customer and stakeholder needs into well-defined product features, presenting ideas and progress through regular status meetings and stakeholder updates.
    • Identified improvement areas across the data product portfolio and drove initiatives to strengthen delivery, usability, and cross-team collaboration.
    • Defined and tracked KPIs to measure product success, inform backlog prioritization, and demonstrate measurable impact to leadership.
  3. Process Quality Engineer · Michelin

    Mar 2021 — Oct 2022 · Full-time

    • Owned quality planning for products, materials, processes, and methods — analyzing production data to raise standards and drive continuous improvement.
    • Led industrialization of new products, establishing and implementing obtention standards, verification plans, and process parameters aligned with central and local Michelin referentials.
    • Ensured compliance with obtention and verification standards across the floor — coordinating training updates and customer/supplier specifications with associated quality indicators.
    • Implemented quality tools and methodologies (problem resolution, uniformity, BPC, MTP) advocated by MMW and the oversight entity.
    • Analyzed market quality results — complaints, nonconformities, and pre/post-curing defects — to identify root causes and guide corrective action plans through implementation.
    • Mentored operators and quality correspondents on manufacturing standards, improving consistency and enabling faster, more effective reactions to deviations.
  4. Senior MES Administrator · LEONI

    Oct 2019 — Mar 2021 · Niš

    • Developed and continuously improved LEPS production systems based on client requirements — implementing, configuring, and maintaining the platform that powered shop-floor operations.
    • Led and contributed to LEPS projects end to end, creating IT solutions that optimized production throughput and built reports on productivity, efficiency, and first-time-right (RFT) performance.
    • Trained and supported junior LEPS Administrators and users — mentoring teams on system usage, troubleshooting, and day-to-day production support.
    • Administered user policies, accounts, e-mail, and storage quotas — coordinating IT resource access and ensuring policies, procedures, and work instructions were understood and followed on the floor.
    • Managed database administration and general IT troubleshooting, resolving issues quickly to minimize production downtime.
  5. MES Administrator · LEONI

    Jun 2017 — Oct 2019 · Serbia

    • Administered the LEONI Production System (LEPS) — maintaining servers, client PCs, databases, and WAN/LAN network connections to keep shop-floor operations running without interruption.
    • Monitored system health through regular checks and supervised data backups, preventing overload blockings and protecting production-critical information.
    • Provided 1st-level support for LEPS users on the shop floor and in the office — coordinating with process experts, LEONI 2nd level, MAR, and external equipment suppliers to resolve issues quickly.
    • Analyzed and tested local IT solutions before production rollout, reporting findings to IM and preparing purchasing orders to keep IT equipment stocks current.
    • Supported full production operations — monitoring processes and planning based on client order characteristics to align IT systems with manufacturing demand.

Achievements

A few things I'm proud of.

M.Sc.

Master's Degree, Electrical & Electronics Engineering

Completed a Master's at the Faculty of Electronic Engineering, University of Niš — while raising a young family.

Fun fact

All Three LOTR Extended Editions in One Day

Watched all three Lord of the Rings extended editions back-to-back in a single day.

Patent

CIP Patent — Systematic Quality Fix (RS 1)

Designed a systematic improvement on the Frontend project that eliminated recurring cable complaints and saved the company significant cost.

21 km

Half-Marathon Finisher

Set a personal bucket-list goal and finished a 21 km half marathon — a reminder that consistency beats intensity.

Recommendations

What others say about working with me.

Excerpts from recommendation letters and professional references — the kind of feedback that shows up in how I lead, deliver, and collaborate.

Milos consistently demonstrated exceptional work, dedication, and performance as a Product Manager on a complex data product critical to monitoring revenue and driving business decisions. He is direct, easy-going, and communicates easily and effectively with everyone across the board — an ideal Product Manager for such a key project.
Daniel Zahra

Director of Delivery · Better Collective

Direct supervisor · Oct 2022 onward

Milos is one of the absolute best Product Owners I have ever partnered with — a dream collaborator with a keen sense of business context who grasps complex commercial goals almost instantly. He bridges the gap between business vision and execution with a rare ability to understand the development team's technical context deeply enough to propose constructive, viable technical solutions himself.
Jacek Kubicki

Head of Engineering · Better Collective

Engineering partner · Product Owner role

During his time at Better Collective, Milos consistently demonstrated exceptional performance, independence, and a proactive, solution-oriented mindset. He navigates complex product delivery life cycles with precision, acts as a positive force in the workplace, and is supportive, collaborative, and committed to delivering outstanding results.
Human Resources

HR Department · Better Collective

Official reference letter · Oct 2022 onward

Contact

Let's talk.

Open to Product Manager and Delivery Manager roles. The fastest way to reach me is email or LinkedIn.